NSW Department of Customer Service28 followers234 jobs

Business Analyst

Mid levelFull-timeHybridLithgow NSW 2790, AustraliaMangrove Mountain NSW 2250, AustraliaNewcastle St, East Maitland NSW 2323, AustraliaSydney NSW, AustraliaWollongong, NSW, AustraliaBusiness analysis and strategyPosted 5 days agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

This Business Analyst job is an exciting opportunity to contribute to digital transformation and automation programs within a dynamic team. By working with contemporary technology platforms, you will help improve operational efficiency and deliver meaningful outcomes for customers in New South Wales. The team values collaboration and innovation, creating an environment where everyone can thrive and make a difference.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔍

Supporting business analysis

Identifying, analyzing, and documenting business processes and functional requirements to enable digital outcomes.
🤝

Collaborating with stakeholders

Working with internal and external stakeholders to design technology-enabled solutions that enhance customer experience.
📄

Translating requirements

Converting business requirements into agile documentation and maintaining project artefacts.

Key criteria

📊

Business analysis experience

Demonstrated experience in business analysis for digital projects.

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🔄

Agile methodology knowledge

Experience supporting agile delivery activities across multiple workstreams.

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🛠️

Familiarity with automation tools

Experience using tools like Jira, Confluence, and Miro.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Business analysis experience
Demonstrated experience in business analysis for digital projects.

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Agile methodology knowledge
Experience supporting agile delivery activities across multiple workstreams.

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Familiarity with automation tools
Experience using tools like Jira, Confluence, and Miro.

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Analytical problem-solving skills
Strong analytical skills to address complex business challenges.

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