Mid levelFull-timeOfficeDubbo NSW 2830, AustraliaCustomer service and supportPeople and culturePosted 2 weeks ago
About the job
The Client Associate position at Findex is all about delivering exceptional client experiences in Dubbo, NSW. This job is crucial as it connects clients with Partners and internal teams, ensuring seamless service delivery. The team thrives on collaboration and support, making it a fantastic opportunity for those looking to grow in a dynamic environment.
You'll be responsible for
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Acting as the first point of contact
Building strong relationships with a portfolio of clients and ensuring responsive service.🏆
Leading the Client Services team
Aligning workflow priorities with client needs and team performance goals.⚙️
Driving operational activities
Managing client onboarding, work in progress, and billing hygiene.Key criteria
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Client service experience (3-5 years)
Proven experience in client service or relationship management roles.View
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Leadership and team coordination
Previous experience mentoring and guiding team members.View
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Organisational and time management skills
Ability to manage multiple priorities effectively.View
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