Country Road - Full Time Third In Charge - Melbourne Central - VIC
About the job
The Third in Charge (3IC) at Country Road is an exciting entry-level leadership job focused on enhancing the in-store experience through strong selling and exceptional customer service. This position is a fantastic opportunity to develop future leaders by building essential skills for progression within the business. The team thrives on collaboration and energy, ensuring that every customer interaction reflects the brand's values.
You'll be responsible for
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Driving customer experience
Drive the store team to deliver the brand customer experience within the department.🗣️
Coaching and feedback
Lead from the floor coaching, giving real-time feedback, and role modelling the behaviours and standards that bring the brand to life.🛡️
Maintaining safety
Actively maintain a safe place to work for team members and everyone who visits the store with a focus on promoting wellbeing.Key criteria
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Strong leadership skills
Experience leading teams to deliver exceptional customer experiences.View
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Budget management experience
Proven ability to manage budgets and interpret financial reports.View
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Customer relationship building
Demonstrated experience in delivering outstanding customer service.View
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