Customer Banking Specialist - Broken Hill
JuniorPart-timeOffice5 Galena St, Broken Hill NSW 2880, AustraliaFinanceCustomer servicePosted 4 days ago
About the job
As a Customer Banking Specialist at the Broken Hill Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. Your work will have a real impact on people's lives, helping them achieve their financial goals. The team values collaboration and is dedicated to supporting one another in creating positive customer experiences.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.📊
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience
Proven experience delivering exceptional customer service in relevant sectors.View
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Communication skills
Demonstrated ability to articulate financial terms clearly.View
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Problem-solving skills
Experience asking the right questions to find effective solutions.View
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