Customer Banking Specialist Relief - Dubbo
About the job
As a Customer Banking Specialist Relief in the Dubbo Area, you will have the opportunity to engage with customers and support their banking needs. This job is vital in helping customers make informed financial decisions to achieve their goals. The team values collaboration and is committed to providing exceptional service while fostering a supportive environment.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service in financial services or retail.View
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Communication skills
Excellent ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Proven ability to ask questions and find effective solutions for customers.View
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