Customer Banking Specialist Relief - North Shore & Beaches Area
About the job
This job is about being the public face of CommBank as a Customer Banking Specialist Relief based out of the Chatswood Branch. You will have the opportunity to make a real impact on customers' lives by helping them navigate their financial journeys. The team values collaboration and is dedicated to providing exceptional service while supporting each other in a dynamic environment.
You'll be responsible for
💬
Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
💼
Customer service experience in financial services
Proven experience delivering exceptional customer service in financial settings.View
🗣️
Excellent communication skills
Ability to articulate financial terms clearly to customers.View
🔍
Problem-solving abilities
Experience asking the right questions and finding effective solutions.View
View more