Customer Services & Records Coordinator
About the job
The Customer Services & Records Coordinator position is an exciting opportunity to lead a dedicated team in providing exceptional customer service and effective records management. This role is vital in ensuring that the Shire of Wyndham East Kimberley operates smoothly and efficiently, making a positive impact on the community. The team thrives on collaboration, inclusivity, and a shared commitment to excellence.
You'll be responsible for
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Leading the team
Overseeing the performance of the Customer Service and Records Management team to ensure accuracy and professionalism.🌈
Developing service orientation
Promoting a strong customer service focus within the team and across the organisation.📊
Implementing strategies
Leading the development and review of strategies, policies, and procedures for customer service and records management.Key criteria
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Customer service and records management experience
Demonstrated experience leading customer service and records management teams.View
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Tertiary qualification in business or records management
Minimum Diploma in business, records management, or related fields.View
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Proficiency in Microsoft Office products
Proven experience using Microsoft Office for effective communication.View
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