About the job
The Field Services Capability and Development Lead is an exciting opportunity to shape the future of learning within nbn’s Field Services workforce. This role is all about guiding the transformation towards a modern, blended learning ecosystem that enhances job readiness and operational performance. Collaboration is key, as you will work closely with various stakeholders to create impactful learning experiences that empower technicians and support nbn’s mission.
You'll be responsible for
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Guiding capability transformation
Guiding the transformation of how capability is built across nbn’s Field Services workforce, shifting to a modern, blended approach.🛤️
Designing learning pathways
Shaping the design and evolution of role-specific learning pathways and competency frameworks across various technologies.🤝
Co-designing learning experiences
Working closely with business leaders and technical specialists to co-design practical, scalable learning experiences.Key criteria
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Experience in learning and development
Demonstrated experience in adult learning principles and instructional design.View
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Proficiency with eLearning tools
Hands-on experience using Articulate 360 for digital content creation.View
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Understanding of competency-based training
Experience designing practical, competency-focused learning pathways.View
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