About the job
As a Front Office Supervisor at The Ritz-Carlton, Melbourne, you will lead a dedicated team in delivering exceptional, personalized service to guests. This job is vital in ensuring seamless operations and maintaining the brand’s legendary standards. The team thrives on collaboration and positivity, creating a supportive environment where everyone can shine.
You'll be responsible for
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Supervising the front office team
Lead and inspire the Front Office team to deliver exceptional service at every guest touchpoint.🔧
Ensuring seamless daily operations
Oversee daily operations and resolve guest needs with professionalism and care.🌟
Fostering a collaborative team culture
Empower colleagues to exceed expectations and create memorable experiences for guests.Key criteria
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Experience with OPERA or similar systems
Proven experience using OPERA property management system or equivalent.View
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Supervisory experience in hospitality
Demonstrated experience in a supervisory role within a luxury hotel environment.View
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Working rights in Australia
Valid working rights to operate within Australia.View
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