Senior Client Service Officer Local Courts
About the job
This job is about providing exceptional administrative services within Metro Sydney Court locations, including Manly, Hornsby, and Waverley. Senior Client Services Officers play a vital role in ensuring high-quality service delivery while supervising and training a dedicated team. The team thrives on collaboration and is committed to making a real difference in the community.
You'll be responsible for
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Providing complex administrative services
Delivering high-quality administrative support within a court location to meet statutory obligations.👩🏫
Supervising and training staff
Guiding and providing hands-on training to team members to ensure effective service delivery.🔍
Managing complex inquiries
Addressing and resolving complex inquiries while providing procedural assistance to clients and staff.Key criteria
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Experience in complex administrative services
Demonstrated experience providing high-quality administrative support in court settings.View
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Team management experience
Proven experience managing, developing, and motivating a team effectively.View
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Strong communication skills
High level of written and verbal communication skills for client interactions.View
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