About the job
This Technical Field Engineer position is all about ensuring that our federal government client’s systems remain secure, reliable, and mission-ready. By providing expert on-site technical support and engaging closely with clients, you will play a vital role in their success. The team thrives on collaboration, and everyone is committed to delivering exceptional service.
You'll be responsible for
🔒
Ensuring system security
Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.🛠️
Performing technical support activities
Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.😊
Customer satisfaction
Ensuring customer satisfaction throughout all transactions.Key criteria
🔒
NV1 or NV2 security clearance
Required clearance for access to sensitive government systems.View
💻
Deskside support experience
Minimum 6 months in troubleshooting and resolving technical issues.View
🖥️
Desktop and server support
Experience with hardware, software, and network troubleshooting.View
View more