Acenda11 jobs

Technical Manager, to Head of Group Claims

SeniorFull-timeHybridSydney NSW, AustraliaBrisbane City QLD, AustraliaMelbourne VIC, AustraliaProfessional servicesPosted 8 hours agoVerified 15 hours ago
Pending fitX of Y criteria met

About the job

The Technical Manager, to Head of Group (Claims) is a pivotal job at Acenda Group, focused on enhancing the technical aspects of Life Insurance claims. This job plays a crucial role in ensuring that claims are assessed consistently and meet regulatory and customer expectations. The team thrives on collaboration, inclusivity, and a shared commitment to making a meaningful impact in the lives of customers.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔧

Strengthening technical rigour

Supporting the Head of Group Claims by strengthening technical rigour, duration management discipline, decision quality, and performance consistency within the portfolio.
💼

Providing technical expertise

Delivering deep Life Insurance technical expertise across Group products to ensure consistent claims assessment.
🚀

Driving operational uplift

Acting as a trusted technical advisor to improve customer and partner experience outcomes and ensure claims practices evolve.

Key criteria

📜

Life insurance claims experience

12+ years of experience in life insurance claims across portfolios.

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🔍

Technical expertise in policy interpretation

Deep understanding of policy interpretation and legal tests.

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📊

Analytical skills

Strong analytical skills with performance and risk metrics.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Life insurance claims experience
12+ years of experience in life insurance claims across portfolios.

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Technical expertise in policy interpretation
Deep understanding of policy interpretation and legal tests.

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Analytical skills
Strong analytical skills with performance and risk metrics.

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Regulatory framework knowledge
Solid understanding of regulatory frameworks and trustee expectations.

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ANZIIF certification
ANZIIF Life Insurance certification or relevant medical qualifications preferred.

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