About the job
Brennan is on the lookout for an energetic Virtual Database Support Administrator to join their team in Brisbane. This job offers a fantastic opportunity for individuals eager to break into the IT industry, with extensive support and training provided. The team thrives on collaboration and innovation, creating a welcoming environment where everyone can shine.
You'll be responsible for
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Receiving and handling support requests
Reviewing SQL Alerts, helpdesk tickets, and service requests to provide timely assistance to clients.š
Contributing to maintenance and problem resolution
Assisting in the upkeep and troubleshooting of MS SQL Server environments to ensure optimal performance.š
Creating technical documentation
Working with colleagues to develop and refine technical publications that support client needs.Key criteria
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SQL technical certification
One SQL technical certification completed every six monthsView
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Knowledge of operating systems
Understanding of operating systems and data administration is essentialView
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Strong communication skills
Ability to provide clear advice and support to clientsView
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