Toll Group
HR People Partner
We move the businesses that move the world
People and culture
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Every minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving is if we do, harnessing deep passion and experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best.
That’s why we never settle. Why we strive for excellence in everything we do. Why we put passion behind every ounce of progress. Why we pull together to deliver success. And then reach further still, to anticipate what’s next. At Toll, we do more than just logistics. We move the businesses that move the world.
About the role
The Opportunity Reporting to a Senior People Partner, this role is pivotal in providing exceptional customer service to the Leadership Teams across various Retail and Consumer Distribution Centres. This is a true generalist role where you will drive a positive impact across all aspects of a team member’s life cycle and partner with People Leaders to ensure their people objectives are met.
As the HR People Partner, you will:
- Support the timely execution of people activities across the distribution centres ensuring alignment to business priorities.
- Manage ER/IR issues end to end, providing advice, consultation and coaching to the business on relevant policies and industrial instruments.
- Conduct workplace investigations & resolves disputes and grievances.
- Support the development of project plans and executing on initiatives that support the broader Retail and Consumer People Plan.
- Provide advice and support to managers with Workday tasks as required.
- Facilitate some training programs to lift People Leader capability and ownership for HR processes and practices
To be successful in this role, you will have:
- 3-5 years’ experience in a similar role
- Tertiary education in Human Resources, Business, Law or Psychology.
- Working knowledge of the industrial legislation and employment law matters
- Working knowledge of HRIS systems & Microsoft Office Suite
- Strong case management skills with an eye for detail
You can confidently demonstrate your:
- Proven ability to thrive in fast-paced environments with competing priorities.
- Initiative and Drive, showing proactive problem-solving and independent decision-making.
- Business Insights prowess, building your understanding of key business metrics to provide valuable HR insights and recommendations to leaders.
- Experience in building trust, rapport and maintaining credibility with stakeholders.
What you'll be responsible for
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HR Query Handling
Promptly respond to HR queries and support compliance with HR policies
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HR Process Management and Improvement
Implement and improve HR policies, technology and initiatives
- 👨🏼💻
HR Analytics and Advisory
Record, track, and analyze human resource metrics to drive insights and recommendations for policies, processes, and systems
Skills you'll need
- 🤔
Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
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Service orientation
Actively seeks and develops strategies to help key stakeholders
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Problem solving
Identifies problems and develops logical solutions that address the problems