Electronic Arts (EA)
Asia eCommerce Operations Coordinator
To Inspire the World to Play
Business operations
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Entry Level · A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.
·
Why Electronic Arts (EA)
We exist to inspire the world to play. We put our people first, and we thrive off their diversity in our innovative technology and immersive storytelling. We’re doing the work to give everyone the space to be their full selves while giving back to our community, no matter where you’re working from. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and transform the future of gaming. Join us.
About the role
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
As our Asia eCommerce Operations Intern, you will work with external partners, Game Studios, Mobile Central Tech, TechOps, and multiple global/regional teams. You will learn how to understand gaming economies and player spending behaviour to improve sales strategies. As part of the Asia Publishing team, you will help us understand the diverse needs and motivations of our players to create content and experiences that genuinely resonate with our community! Responsibilities:
- You will also collaborate with Game Studios to understand in-game event roadmaps, then plan Webstore events/ campaigns
- You will help us coordinate and support EA Fan Care, external partner CS team to ensure customers are supported throughout the payment journey
- Understand the Webstore telemetry, support the Webstore performance monitoring and reporting system, plus maintain the Webstore sales item list and pricing
- Understand and suggest best-practices on webstore products or commercial loyalty programmes Requirements:
- You must be a class of 2024 graduate with a minimum educational level of Business - ECommerce Degree/Diploma
- You must be available for a full-time paid internship from February 2025
- You must have an interest in digital gaming, digital payment, and digital platforms
What you'll be responsible for
- ⚙️
Technology Implementation
Identify, implement and manage software that enables revenue-generating teams to achieve their goals
- 📶
Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
- 💼
Operations Enablement
Recommend and implement improvements to processes or systems that enable teams to achieve their goals
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
