American Express
Business Development Executive, Mid-Market
Our mission is to become essential to our customers by providing differentiated products and services to help them achieve their aspirations.
Sales and customer success
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why American Express
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
About the role
This position is responsible for all aspects of prospecting of new Corporate Card clients to deliver annual targets. The BDE’s are responsible for Commercial Card Sales to local and multinational business in the middle market field segment ($10-$150M company turnover).
The successful candidate will be one of 10 sales executives in the team responsible for pipeline management, successfully converting prospects into customers, forecasting monthly sales declarations, generating billings and all other activities associated with achieving growth targets. How will you make an impact in this role?
- Effective Pipeline and activity management- including but not limited to, self-generated leads, cold calls, follow-up calls, emails etc.
- Providing American Express expense management solutions to companies through understanding the prospects' business, identifying potential opportunities, and introducing our services
- Building strong connections and engaging with new and existing clients predominantly over the phone
- Selling corporate solutions to clients across a variety of industries
- Coordinating with internal teams to deliver on the promise
Skills and Qualifications:
- Consultative B2B selling experience (proven track-record of meeting and exceeding sales goals in a phone sales environment)
- Experience in Acquisition and B2B corporate sales
- Proven track record of hunting new business, self generation of leads and referrals
- Demonstrated skill in networking, collaboration, and stakeholder management
- Excellent oral and written communication, relationship building experience in developing and executing successful sales strategies
- Ability to engage and gain commitment effectively across all communication platforms (via telephone, email, social media & face to face)
- This is a phone-based sales role which will offer you career development, the chance to build your consultative selling skills as well as working towards realistic and achievable sales targets.
- Commercial acumen, understanding financial statements (preferred)
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
What you'll be responsible for
- ⭐️
Sales Pipeline Fulfilment
Ensure the top of the sales pipeline is adequately filled with quality leads
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Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
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Lead Qualification
Determine which prospective customers are most likely to purchase the organization's product/service, using a lead specific qualification framework
Skills you'll need
- 💪🏼
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- 🧩
Creativity
Generates multiple innovative/new/novel ideas to solve a problem
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
Meet the team
Our colleagues are continuously learning, growing, and leading the way. We offer a range of relevant learning and development opportunities with resources, feedback and support so you can be and deliver your best every day. Together, we’ll create a career journey that’s unique and meaningful to you—one that uses your talents and strengths to make an impact.