7-Eleven
Digital Business Analyst
We strive to be the first choice for convenience for our customers – anytime, anywhere.
Strategy and analysis
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why 7-Eleven
7-Eleven Stores Pty Ltd, Australia’s first choice in convenience, is a private company owned by the Withers and Barlow family. The company has a license to operate and franchise 7-Eleven stores in Australia from the US based 7-Eleven Inc. The first Australian store was opened in August 1977. Today 7-Eleven operates more than 700 stores in Queensland, New South Wales, Victoria, the Australian Capital Territory, and Western Australia.
About the role
The role We're looking for a proactive and detail-oriented Business Analyst to join our team, supporting our marketing and loyalty projects. The role will help drive business transformation through data-driven insights, identify and implement process improvements, and collaborate with stakeholders in both technical and non-technical teams.
What you’ll be doing
- Gather, document and validate business requirements, coordinating with different stakeholders
- Perform data analysis to inform business decisions
- Define, document and implement changes to business processes and related IT solutions in the Agile methodology
- Identify business improvement opportunities and drive transformation
- Ensure project deliverables align with business needs
- Support the rollout of new systems and processes
- Provide training and support to end-users
What’s in your toolkit?
- Stong Business Analyst background with a demonstrated ability to manage multiple projects at one time
- Knowledge of retail processes, including experience in MarTech and Loyalty sectors
- Experience working with Adobe Campaign/AJO, Data and Insights, CDP, CRM
- Demonstrate continuous learning and optimising capabilities
- Proactive stakeholder engagement and ability to drive value within the team
What you'll be responsible for
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Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
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Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
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Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
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Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
Meet the team
