Smartsheet
Account Executive, Commercial (Asia)
Modern work management platform
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Smartsheet
Smartsheet (NYSE: SMAR) is the enterprise work management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more.
Backed by enterprise-grade security, Smartsheet is used by more than 75% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.
About the role
Smartsheet is seeking an experienced sales professional to join our team as an AE. You will have a history of performance in quota attainment and developing customer accounts. This important role is part of the Commercial Sales team and is based at Smartsheet in Sydney and reports to the Director, Commercial Sales. You Will:
- Exceed software and services sales quotas
- Execute a complex, solution-based sales process encompassing multiple groups within enterprise or equivalent accounts (200-2000 employee size)
- Develop new business opportunities by analysing and proactively targeting high-value needs across multiple departments and lines of business
- Articulate and demonstrate Smartsheet's unique business, solution and functional value
- Build executive awareness, sales pipeline and bookings growth in immature accounts
- Define account strategies that ensures sales velocity by partnering with Sales Engineer, Customer Success Manager and Solutions Consultant
- Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider
- Effectively forecast sales opportunities, while tracking and using important metrics that predict sales success
- Use Smartsheet in the execution of daily sales activities
- Track all relevant sales activity using our CRM platform
- Other duties as assigned
You Have:
- 5+ years of SaaS full cycle sales experience exceeding quota working in enterprise accounts
- Experience managing customer relationships and maintaining relationships in a B2B environment Sales experience in a technology oriented field
- Must know how to use each stage in the sales cycle to Execute a sale
- Work with multiple functional departments and roles to manage customer life cycle from implementation to renewal
- Excellent ability in analysing the opportunity for cross-sell and up-sell potential within existing books of business
- Experience prospecting and managing a designated territory to maximize revenue growth
- Effectively investigate accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
- Ability to deal well with pressure; remain optimistic and persistent, even under adversity
- Manage excellent interactions both internally and externally with senior level corporate management
- Familiarity of CRM software packages and proficiency in Microsoft Office products
- Passion for working with new technologies and new technical concepts
- Preferred Bachelor’s degree or the equivalent combination of other post-secondary education or experience
What you'll be responsible for
- ↗️
Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
- 💼
Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
- 🔋
Sales Team Enablement
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
Skills you'll need
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems