Xero

Communications Advisor

To make life better for people in small business, their advisors, and communities around the world by rewiring the world of small business by making it seamless, simpler, and smarter

  • Media and communications

  • Contract

  • Hybrid | Melbourne, VIC, Australia

  • Visa sponsorship · No

  • Entry Level · A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.

  • ·

Xero is a cloud-based accounting software platform for small businesses with over 2.7 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners. In 2020 and 2021, Xero was included in the Bloomberg Gender-Equality Index and in 2020, Xero was recognised by IDC MarketScape as a leader in its worldwide SaaS and cloud-enabled small business finance and accounting applications vendor assessment.

About the role

What you'll do:

- Develop high quality communication materials including drafting key assets like media releases, messaging, Q&A documents, interview briefing documents, media lists, customer blogs, internal communications and social media posts.
- Help to review media releases in a timely manner, contribute ideas for story pitching, media events and other engagements
- Ensure that messaging across team assets and documents is consistent, aligned across the business, and presented in a clear manner
- Undertake targeted research to provide insights that will shape delivery of our customer and external communication activities  
- Support the team by coordinating the Asana project board to manage projects and timings
- Provide project management support to facilitate specific projects as required by senior members
- Contribute to and capturing new ideas, measurement and reporting, messaging and proactively managing stakeholders to input and sign-off materials.

What you’ll bring with you:

- Degree in Communications, Journalism, Public Relations or Marketing, with at least 4 years of industry experience
- Experience writing for different audiences across different channels
- You're a team player
- You thrive in a dynamic environment and have a 'get stuff done' attitude 
- Ability to think both practically and creatively
- Excellent written skills and eye for detail
- Strong planning and project management skills and ability to work at pace on a range of projects 
- Excellent stakeholder management and interpersonal skills.

What you'll be responsible for

  • 🎤

    Communications Strategy

    Plan and execute the communications strategy that align with the goals of the company

  • 💬

    External Communications Development

    Create, edit, and distribute content across a range of platforms that engage and inform a target audience

  • 🤝

    Internal Stakeholder Management

    Collaborate closely with leaders and internal teams to ensure messages align with business goals

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • ✍🏼

    Written communication

    Writes in a clear and structured format to convey information and ideas effectively to a target audience

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team

Avatar
Media and communications

Xero