About the role This role will report to the COO’s Leadership Operations (Chief of Staff) and partner closely with the COO's operational support team, as well as partnering with the CEO’s team to ensure there is effective and impactful support.

In this role you'll need to react quickly to urgent tasks and you'll work with speed to liaise with internal and external stakeholders to get things done. This role requires someone who can operate with pace, high degrees of confidentiality and someone who can truly make the complex simple, by knowing who and when to engage with at any one time. Our founders are across the whole Canva organisation, so this role will require significant prioritisation. It's essential to foster strong collaboration within the operations team to ensure that the COO can perform at his best.

What you’d be doing in this role We're looking for a digital native, highly organised and proactive organisational powerhouse to support the COO in maximising his time and impact. We’re looking for someone who’s the ultimate problem solver and constantly finding ways to do things better and faster – in particular leveraging AI as much as possible. In this role, you'll manage a high volume of meeting requests, optimise the calendar for strategic priorities, and act as a key connector between stakeholders.

At the moment, this role is focused on:

• Master the Day-to-Day: You'll be making sure that the COO’s time is spent in the most impactful areas by triaging a large volume of meeting requests and helping ensure the calendar is managed effectively, allowing them to focus on key strategic priorities.
• Be the Ultimate Connector: You'll build rock-solid relationships with key stakeholders inside and outside the company, becoming the bridge that ensures seamless communication and visibility between the team and the broader business.
• Nailing Meeting Prep: You'll prepare for meetings by coordinating and assisting in building any materials and research, designing decks and supporting the creation of visual communication for critical company information. 
• **Plan Epic Travels: **You'll plan for travel by managing both logistical travel arrangements as well as trip itineraries to ensure smooth logistics.
• Be the Glue: You'll take on a variety of tasks, from managing expenses to fine-tuning documentation and jumping on any ad hoc requests that help keep the team running smoothly.
• Bring the Vibes: From organising season kick-offs and celebrations to coordinating off-sites and meaningful gifts, you'll make sure the team is energised, connected, and loving the ride while delivering their best work.

You're probably a match if

• You thrive in the thrill of a fast-paced, ever-changing environment where priorities shift by the minute. Juggling a high volume of requests is your bread and butter, and you stay cool, calm, and collected no matter how intense the pace gets.
• You're the ultimate problem-solver with a "let's get it done" mindset—rolling up your sleeves to tackle any task, big or small, without hesitation.
• Building meaningful relationships comes naturally to you, and you operate with an exceptional level of emotional intelligence, fostering trust and collaboration in every interaction.
• You’re always two steps ahead, anticipating needs before they’re even spoken. Whether it’s streamlining operations or spotting unnecessary friction, you’re quick to identify solutions that make everything run smoother. You love the tiny detail and small thoughtful moments that take supporting a lead to the next level.
• You understand the value of context and bring thoughtful insights into every solution you propose, ensuring they’re as practical as they are effective.
• A master communicator, you instinctively know who needs to be in the loop and when, ensuring seamless information flow at all times.
• And let’s not forget your creative flair—you’re a visual storytelling wizard, whipping up stunning, on-brand decks at lightning speed to deliver impactful messages with style.

What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
• In house crafted on-demand library of learning programs such as AI/ML School, Canva Product Skills, Internal Coaching and much more.