BDO Australia
Business Analyst, Program Management
BDO is a trusted adviser to clients looking for audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes across an array of industry sectors.
Strategy and analysis
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why BDO Australia
BDO is a trusted adviser to clients seeking audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes from large corporate organisations to private businesses, entrepreneurs and individuals across an array of industry sectors.
At BDO, we are guided by our values that are the foundation of what we deliver: IDEAS | PEOPLE | TRUST.
This is about delivering ideas and advice that create value; quality-driven people who are motivated by providing exceptional client service; and being trusted to get the job done.
About the role
About the Role As a Business Analyst, you will play a pivotal role in bridging business needs with practical solutions that enhance efficiency and deliver measurable value. Working within the Enterprise Program Management Office (EPMO), you will work on key initiatives across Information and Communication Technology (ICT) and internal business projects, ensuring alignment with organisational goals. Through collaboration with stakeholders and the application of industry best practices, you will contribute to the organisation’s success by driving innovative process improvements and achieving impactful project outcomes. A solid understanding of BABOK v3 principles is highly desirable to ensure excellence in business analysis practices.
The EPMO is a dedicated team responsible for driving both ICT and business projects that align with the organisation’s strategic goals. Through partnerships with various Service Lines, the EPMO ensures that project outcomes meet the evolving needs of both internal and external clients. By understanding the unique requirements of each area, the EPMO identifies and supports business improvement opportunities, positioning the organisation for enhanced efficiency, innovation, and client satisfaction. You’ll be recognised and valued within a supportive team and have the flexibility to work from home and in the office. You can be based either in Brisbane, Sydney or Melbourne. The priorities and focus areas of this position are as follows:
- Stakeholder Engagement
- Requirements Analysis
- Process Mapping
- Project Deliverables
- Risk and Impact Assessment
- Market Research and Vendor Engagement
- Solution Design and Delivery
- Testing and Validation
Additionally, you will bring:
- Demonstrated expertise in capturing and analysing business requirements, process modelling, and validating solutions, preferably within Client Relationship Management (CRM) and Professional Services Automation (PSA) systems.
- Strong problem-solving skills with the ability to gather information from diverse sources and foster innovative solutions.
- Proven experience engaging stakeholders at all levels to elicit key information and align goals.
- Exceptional verbal and written communication skills, capable of articulating ideas clearly and logically across all audience levels.
- Advanced proficiency in BPMN tools such as Mural or Visio for effective process diagramming.
- Hands-on experience with business reform, transformation projects, and enabling change in dynamic environments.
- Strong analytical skills to assess project requirements, identify potential challenges and navigating complex issues and develop effective solutions.
- Flexibility to adjust to shifting priorities and resilience to handle high-pressure situations with a positive, solution-oriented approach.
- High motivation with the ability to manage complex challenges and deliver high-quality solutions under tight deadlines.
Qualifications and Experience
- A bachelor’s degree in business, IT, or a related field (or equivalent experience).
- Proven experience in business analysis, with a focus on ICT projects, e.g. Customer Relationship Management (CRM) and Professional Services Automation (PSA).
- Knowledge of BABOK® v3 principles is highly desirable.
- Practical experience in Agile, Waterfall, or hybrid project methodologies.
What you'll be responsible for
- 🎯
Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
- 💼
Execution and Project Management
Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals
- ✅
Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
Skills you'll need
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 🤔
Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
