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OMD Australia

Senior Account Manager

To be known for performance for our clients from our people, always done with integrity

  • Sales and customer success

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.

  • ·

Why OMD Australia

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OMD Australia is part of the OMD global network, the world’s leading marketing and communications agency. As part of the Omnicom Media Group, we provide services to over 5,000 clients in more than 100 countries and employing 11,000+ staff across six offices in Sydney, Melbourne, Brisbane, Adelaide, Perth and Hobart.

Since launching in 2000, OMD Australia has grown to become Australia’s largest media and communications agency both in billings and size (RECMA 2018, 2019) On a global level, OMD has recently been named the RECMA number 1 agency against the ‘Qualitative ranking’ worldwide.

OMD offers a truly multi-disciplinary approach to media and marketing communications with one of the most diverse agency offerings in Australia. Our areas of expertise include, communications strategy and planning, media buying, social media, branded content, sponsorship, research and insights, programmatic, SEO /SEM and brand analytics including econometrics, attribution and marketing mix modelling.

If there is one thing that defines OMD, it is the philosophy that nothing is more important than our people. In 2019, OMD Australia was ranked fourth place in the ‘Best Place to Work’ study and has consistently featured in the top 50 for 11 consecutive years. OMD Australia won ‘Best Culture’ at Mumbrella Awards 2019 and ‘Employer of the Year’ at B&T Women in Media Awards 2019.

About the role

Job Description

As Senior Account Manager you will be at the centre of creating market leading ideas for our clients, and be equally competent in digital and traditional media channels. You will also play a key role in challenging and developing your direct reports to enable them to be the best they can be.

What you'll do:

  • Client facing role requiring confidence in project management, presenting and communicating to senior client stakeholders
  • Responsible for developing omnichannel strategies and campaigns, encompassing all media channels measurable back to business outcomes.
  • Strong financial acumen and numerical accuracy. Monthly budget control required
  • Working closely with the Business Director & Interactive Director to drive the team's digital agenda and ensuring best in class delivery and finding first to market opportunities
  • Responsible for mentoring and motivating direct reports to deliver best-in-class campaigns under strong processes

  What you'll need:

  • High performer who excels in client service, media planning and implementation
  • You have deep expertise with planning, including tools and strategy
  • You have a passion for understanding and delivering on client business goals
  • Experience managing multiple stakeholders including clients, SBU's and external agencies.
  • Someone who can build strong client relationships and trust quickly
  • Experience in managing direct reports, with a focus on their development.
  • A proactive thinker who is always exploring new ways of doing things whilst respecting proven processes

** ** What's in it for you?

  • Access to top tier clients and complex business challenges
  • Continuous development through our mixed learning approach
  • All the tools, equipment and mentors you need to be successful in your role
  • Our organisation encourages diversity, supports charities and environmental initiatives
  • We have a bright, open plan and dog friendly office (we love our furry friends)
  • We encourage and fully support flexible working
  • Parental leave
  • Fun social events - Annual ski trips

What you'll be responsible for

  • ⭐️

    Sales Pipeline Fulfilment

    Ensure the top of the sales pipeline is adequately filled with quality leads

  • 💬

    Customer Advocacy and Feedback

    Advocate for customers by providing feedback to internal teams on how to better meet customer needs

  • 💼

    Sales Pipeline Management

    Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 📊

    Results orientation

    Focuses on outcomes and the steps it takes to achieve them

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

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Sales and customer success

OMD Australia