Let's talk about the role We are seeking a highly motivated UX Designer to join the Global User Experience team at ResMed. You will use design thinking to drive innovative, user-centric solutions across our global ecosystem of products, services, and digital technology. Your passion for influencing business decisions through user empathy and shaping company culture and processes is essential. You will advocate for UX within a product team and demonstrate the value of design through your work and collaboration.

Responsibilities:   Understand and advocate for our users and their needs through building empathy, incorporating their behavior, attitudes, and emotions, leveraging research insights and domain analysis to craft meaningful solutions. Plan, facilitate and participate in discovery workshops and ongoing interaction with key stakeholders to develop user-centric solutions. Develop concepts, sketches, wireframes, flows, journey maps, storyboards, and other design artifacts. Prototype and rapidly iterate semi-functional, low- to mid-fidelity designs based on user research, acknowledging technical feasibility.

Facilitate the design process; including ideation sessions, design sprints, design studio; critiques and reviews, contributing to our global design system. Let's talk about you: Qualifications/Experience:  

• Minimum 2-3 years’ experience designing in an agile, fast-paced and collaborative environment alongside engineering and product management
• Strong online portfolio demonstrating user-centered design methods with examples of artifacts for digital, physical and/or services products e.g. lo-fi sketches, wireframes, flows, prototypes, storyboarding, journey maps, service-blueprinting etc.
• Knowledge and/or experience working on AI/ML driven products.
• Proven experience designing in an agile, fast-paced and collaborative environment alongside engineering and product management.
• Fluent in modern collaboration, wireframing and prototyping tools.
• Proven track record in delivering delightful and easy-to-use products and services based on user needs, using research to validate design decisions.
• Effective problem-solver and communicator
• Proven ability to manage multiple projects in a timely manner

Preferred:

• Understanding of modern web principles (responsive grids, hierarchy, information architecture, navigation patterns, etc), user-centered design methodologies
• Strong visual design experience
• Experience with planning, running and moderating user research studies.
• Experience with lean innovation and experimentation.
• Experience working in the healthcare field and/or medical devices.
• Bachelor’s degree in design, HCI, or equivalent professional experience as an interaction/user experience designer OR Master’s Degree in design, HCI/Cognitive Science, Psychology, or commensurate experience.