PropertyMe
Business Analyst - Payments
To save Property Managers time and solve genuine problems within the industry.
Strategy and analysis
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why PropertyMe
PropertyMe is Australia's #1 property management platform.
We’re the secret tool inside every successful Property Manager’s pocket and the software of choice for over 5,000 agencies across Australia. Collectively, our customers manage over 1.5 million properties with our cloud-based solution.
Discover the joy of genuine automation, bill like a boss, streamline workflows, and experience the power of our Unified Inbox for seamless communication. Our mission: simplify your tasks so you spend less time on the mundane and more time on what matters most.
We also provide swift migration with our proprietary tool MigrateMe, endless access to free online training, fast and friendly support, and no lock-in contracts.
About the role
About you: You are an experienced Business Analyst with 3 or more years of experience with requirement gathering, modelling and process improvement and experience in a software development environment. You will have been working on high-volume B2B and B2C web and mobile applications, whilst identifying customer needs and developing solutions. Having prior experience in developing payment products would be an advantage. Experience with API integration and in an Agile/SCRUM development environment well regarded. Exposure to or experience in the Real Estate/Property industry is advantageous but not essential.
**About the Role: **
- Work within the product management team to deliver and improve the product
- Work with PM’s to coordinate and control the writing/re-writing of feature specifications
- Having prior experience in developing payment products would be an advantage
- Exposure to API integration well regarded
- Gather requirements from internal and external sources and participate in requirements elicitation workshops
- Translate business requirements into technical specifications, process workflows, sequence/state transition diagrams and user stories
- Work with Product Managers and Product Designers during discovery to define scope and validate mockups
- Collaborate with Product Managers on product backlog refinement and take ownership of refinement and sprint planning activities
- Have the chance to wear multiple hats and stretch into different areas
- Collaborate to prioritise key features considering complexity, business needs and user pain points
- Conduct gap/feasibility analysis and make recommendations to the business
- Liaise with third-party providers regarding integrations with their products and services, eg: portals, banks, franchisors, utilities, industry consultants, technology partners
- Perform internal product demonstrations and training and take internal queries regarding 'how to' issues, product clarification
- Understand competitors' product/service offerings to ensure market leadership
- Other duties as required
Why PropertyMe?
PropertyMe is Australia’s #1 property management platform with over 60% market share. PropertyMe is used by more than 35,000 real estate professionals to manage over 1.7 million properties.
Join our dynamic team at a rapidly growing company as we continue to strengthen our core business and expand into exciting new markets and products. Your work will make an impact on the day-to-day lives of millions of Australian real estate professionals, tenants and owners.
The Benefits and Perks 🪴
- A nurturing and empowering team to help you reach your full potential
- Hybrid work environment
- Beautiful offices in Sydney CBD
- Vibrant culture
- Regular milestone parties
- Fully stocked kitchen
- Job security working for one of Australia's leading PropTech companies
What you'll be responsible for
- 🎯
Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
- 💼
Execution and Project Management
Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals
- ✅
Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
