ClickUp
Mid Market Account Executive, APAC
While we absolutely love productivity software, we believe productivity, in general, is broken. There's just too many tools to keep track of, too many things in entirely separate ecosystems. There has to be a better way to work - that's why we created ClickUp, first an internal tool, now as a way to fulfill our vision of making the world more productive.
Sales and customer success
Full-time
Remote | GMT+8, GMT+9, GMT+10
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why ClickUp
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. ClickUp is trusted by millions of users and over 100,000 teams at the world's best companies like Google, Airbnb, Uber, and Nike.
About the role
We’re looking for an Account Executive who has a proven track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries. You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing!
We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button! The Role:
- Work all inbound and outbound leads for Mid-Market accounts in APAC.
- Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.
- Master the product and be able to field customer service and product questions from your leads.
- Perform customer presentations and demos via online web conferencing tools.
- Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools.
- Identify customer segments and new opportunities to improve the quality of the sales pipeline.
Qualifications:
- Minimum 3+ years of relevant sales experience, preferably in all sales cycles, from converting net new prospects to growing and retaining existing customers.
- 3+ Years SaaS sales cycle experience.
- Excellent written, verbal, and presentation skills.
- Process-driven with obsessive attention to detail.
- Experience with completing and managing Requests for Information or Requests for Quotes.
- We work a lot and love it, you LOVE work as much as we do, and can dedicate your life to this while it gets off the ground.
- Must live and have the right to work in Australia. Sponsorship not offered on this role.
Desirable:
- Experience with project management software or other productivity tools.
- Experience with e-commerce signup flows and field sales.
- Experience with Slack, Front, Salesforce, Outreach, and HubSpot.
- Some exposure to Customer Service and Technical Support processes, and sending responses quickly.
- You prefer building rapport with customers over annoying, aggressive sales tactics.
What you'll be responsible for
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Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
- 💼
Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
- 🔋
Sales Team Enablement
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
Skills you'll need
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
Here at ClickUp, we’re not interested in aggressive or annoying sales tactics. We believe our product is the real reason for converting, so our secret sauce should be framed around how we can ensure people see the value of the solution we provide. We’re here to help our customers achieve their goals through increased productivity.
You’ll have Sarah C (BDM) and Atharva K (SDR) on your team. Sarah has been with us for about 4 months now, she was previously at Docusign as an SDR. While Atharva has been with us for 2 months, he brings an assortment of experience from his past internships in Sales and Partnerships in Dubai, Singapore and Sydney.