NAB
Home Lending Executive
Whether your goals are big or small, we’re here to help. More than money.
Sales and customer success
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why NAB
We exist to serve our customers and help our communities prosper. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business.
About the role
Your new role awaits… NAB’s Home Lending Executives are experts in their field and are truly passionate about delivering a superior Banking experience to our customers – wherever they may be! Trusted relationships are our strength, and whether it’s their home, via Zoom, a NAB Branch, a coffee shop or anywhere in between – you will meet with our customers to determine their financial goals and aspirations – asking meaningful questions to truly ascertain their needs and deliver appropriate solutions.
Our Home Lending Executives hold a significant position within our Lending space, and as such, are regarded as highly valued Lending Partners across the wider enterprise. This role will give you the flexibility and autonomy to prioritise your own workday and meet with customers via Zoom or face-to-face.
All new Executives receive NAB’s tailored onboarding and training program to cater for their level of expertise. As a reward for your success and passion for helping customers, we offer a multitude of financial and lifestyle benefits including an attractive base salary, mobile phone and laptop, plus the opportunity to earn performance-based incentives, fantastic career-growth opportunities, and the benefit of the NAB brand boldly backing you as you have a significant impact in the lives of our customers!
What you will bring…
- Established, significant experience in Home / Mortgage Lending or Credit products
- High-performer energy, with proven experience of achieving KPIs
- Charisma, drive, ambition and a genuine appetite to help customers achieve their financial goals!
- Self-motivation and dedication to work in a highly autonomous role
- A passion for building strong relationships within your community and surrounding network
- Exceptional communication skills coupled with superior stakeholder management experience
What you'll be responsible for
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Lead Qualification
Determine which prospective customers are most likely to purchase the organization's product/service, using a lead specific qualification framework
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Prospect Relationship Building
Develop relationships with prospects to uncover their needs through effective questioning, and to qualify interest and viability
Skills you'll need
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Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
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Results orientation
Focuses on outcomes and the steps it takes to achieve them
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Verbal communication
Speaks clearly to convey information effectively to a target audience