Allens
Client Rates Analyst
Shaping the future with our clients, our people and our communities
Strategy and analysis
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
·
Why Allens
Allens is a leading international law firm with a long and proud heritage of shaping the future for our clients, our people and the communities in which we work.
From playing a pioneering role in the development of legislation and regulatory frameworks, to acting on numerous 'firsts' across a range of industry and community issues, it is in our DNA to make a difference and help shape what our world looks like.
We are privileged to hold some of the world's longest ongoing client relationships, stretching back more than 170 years. Now, just as it has always been, we're committed to bringing our talent, expertise and insights to continue solving their toughest problems and creating ways forward to help them thrive. New and exciting market entrants sit alongside these established companies in our client base, drawn to working with us through the innovative re-packaging of our services for the growing and fast paced startup market.
About the role
Your role At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.
You'll be a part of our Pricing and Practice Economics team supporting the Head of Pricing and the Pricing team. You'll work closely with many parts of the firm, consulting with Partners, Lawyers, Practice Executives, and other stakeholders on the implementation of the firm's pricing strategy to deliver value to our clients.
As a Client Rates Analyst in our team, you will be:
- Documenting all pricing agreement terms in a structured, consistent process so that details and instructions are centrally kept and maintained, and available to Billing and Finance team members, as necessary.
- Processing new client or matter pricing agreements and providing implementation instructions for the Billing and eBilling teams to accurately enter the rates/pricing into the billing system to ensure compliance with the terms of the agreement.
- Support the annual rate review process across all clients to ensure that rates are increased accordingly when annual rate increases are put into place.
- Monitoring multi-year agreements to ensure that mid-term rate and pricing adjustments are made at designated times within the course of the agreement (for example, associate steps-ups and promotional increases can be applied on the first of the year each year during a 3-year agreement term).
- Proactively initiating analyses and modeling of new agreements when an expiration is forthcoming.
- Support the pricing team on firm wide projects and day-to-day pricing requests
- Training on pricing and rates for Practice Executives
This is a permanent, full-time opportunity. Hybrid working (60% in the office) is how we work however flexibility matters at Allens, so if you are seeking hybrid working or are looking for flexibility in your work, we would be happy to discuss what arrangements would work best for you. About you This role will suit someone with technical expertise who also has a passion for stakeholder engagement and influencing. If you are looking for a role where you can deliver your work directly to the business and make a tangible difference, we'd love to speak to you! What we're looking for:
- Strong understanding of billing processes, and software applications including excellent proficiency in the use of Excel with the ability to analyse data.
- An aptitude for detail, precision, and logic with experience in database and financial reporting tools.
- Ability to compile and analyse data to furnish concise, detailed information in report format, written correspondence, e- mail or verbally.
- Excellent written, verbal, and interpersonal skills with demonstrated ability to build relationships, influence and persuade.
- Excellent organisational, time management, planning and project management skills including record keeping and data collection.
- Ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment. Proactive with excellent troubleshooting, problem resolution, and follow-through skills.
- Dependable team player, who is highly motivated, works collaboratively and cooperatively with others with the ability to understand and support Firm goals, culture and strategy to present self and the Firm in a positive, professional manner
- Qualifications, or equivalent experience, in Pricing, Finance (e.g., Billing, eBilling, Working Capital or other), Commercial Management or a business-related discipline. Your development
In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness and will coach and support you to meet your goals and aspirations. Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world. Our perks Our benefits include:
- Financial: market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
- Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families and regular wellbeing sessions with our in-house consulting Psychologist.
- Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
- Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high-quality executive coaching to support the transition.
- Recognition: team-based recognition including social activities and contribution-based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.
What you'll be responsible for
- 🎯
Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
- 💼
Execution and Project Management
Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals
- ✅
Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems