Slalom
Cloud Operations Engineer
To help people and organizations dream bigger, move faster, and build better tomorrows for all
Software engineering
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Slalom
Slalom is a purpose-driven consulting company focused on strategy, technology and business transformation. Founded in 2001, we had a simple goal - build a company where people love their work and love their life. As we continue to grow in Australia, we have a responsibility and opportunity to do good in the world. We’re committed to building our business in ways that are sustainable and responsible, while creating innovative solutions to the world’s biggest challenges. We have bold aspirations for the future and together with our people, partners and customers, we take measurable actions for today.
About the role
Job Summary As a Modern Ops Engineer, you will be at the forefront of ensuring seamless and efficient operations within a dynamic, cloud-native IT environment. You will leverage cutting-edge technologies and best practices to build, manage, and optimize cloud-based infrastructures, enabling continuous delivery and reliability of applications. You will work with some assistance to implement coding tasks following established patterns and best practices. Your role will bridge the gap between traditional IT operations and modern DevOps practices, ensuring that systems are scalable, secure, and performant. Foster team building, collaboration and knowledge sharing via onsite working days x2 per week with your team
Key Responsibilities
- Cloud infrastructure management
- Continuous integration/deployment (CI/CD)
- Incident management, Request, Change or Release management
- Security & Compliance
- Performance optimization
- Automation & Scripting
- Maintaining overall ticket hygiene and updated status, support customers and your team via ITSM ticket platform via Phone, in person or Teams communications
- Monitoring, observation and remediation tasks
- Training and team knowledge sharing
Key Skills
- Technical Knowledge and Understanding
- DevOps principles & practices
- CI/CD, automation • Cloud Platforms – AWS, Azure, Google Cloud, etc) operational knowledge and experience (certifications)\
- ITIL certification or demonstrated strong understanding and experience with Incident, Request, Change and Problem management
- Effective Communication
- Efficient Problem Solving
- Continuous improvement
- Analystical skills
- Prioritisation
- Collaboration
- Global Programs and process knowledge
- ITSM platform experience and knowledge (SNOW, Freshservice , Jira SM or Cherwell etc.)
What you'll be responsible for
- 📦
Backend application development
Develop, test, and maintain software applications
- 🔲
SQL and Databases
Use SQL to query databases to extract and process data
- 🛠
Test Automation
Create and implement code tests and software test automation
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 🧮
Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
- 🔍
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Meet the team
