SafetyCulture

Commissions Manager

To help solve the challenges faced in an increasingly distributed workforce

  • Sales and customer success

  • Full-time

  • Hybrid | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.

  • ·

Why SafetyCulture

Visit website

The world’s largest checklist app — and that’s just the beginning. As millions of inspections flowed into our platform one thing emerged: safety and quality share a relationship. Small but rapid changes in individual acts, repeated consistently are transformative. For safety, for quality, for efficiency. Our platform now includes sensors, issue reports, data capture, analytics, risk mitigation and mobile training.

About the role

How you will spend your time:

- **Commission Plan Design & Strategy**
- Design and implement new commission structures for Sales and CS teams to drive performance and retention.
- Maintain and optimize existing commission plans, ensuring alignment with business goals and industry benchmarks.
- Collaborate with leadership to define on-target earnings (OTE), accelerators, and bonus structures that incentivize the right behaviours.
- **Commission Administration & Reporting**
- Own the end-to-end commission calculation process, ensuring accuracy and timely payouts.
- Work with FP&A to ensure commission accruals, forecasts, and payments are properly accounted for.
- Partner with Revenue Operations to integrate commission structures into CRM and compensation tools for automation and efficiency.
- **Stakeholder Collaboration & Process Improvement**
- Act as the go-to expert for all commission-related queries from Sales, CS, and Finance teams.
- Continuously evaluate commission effectiveness, making data-driven recommendations for improvements.
- Implement feedback loops with leadership and team members to refine and enhance commission structures.

About you:

- Experience in commission plan design & administration within Sales, CS, or Revenue Operations.
- Strong analytical skills, with experience in Excel/Google Sheets, CRM (Salesforce preferred), and commission software.
- Deep understanding of enterprise sales cycles, multi-year contracts, and expansion strategies.
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
- Excellent communication and stakeholder management skills, with the ability to simplify complex topics.
- A data-driven, problem-solving mindset, always looking for ways to improve efficiency and fairness in commission structures.

More than a job:

- Equity with high growth potential, and a competitive salary
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
- Access to professional and personal training and development opportunities
- Hackathons, Workshops, Lunch & Learns
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits:

- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including the annual Shiplt global offsite
- On-site gym, table tennis, board games, books library, and pet-friendly offices

What you'll be responsible for

  • 💬

    Customer Advocacy and Feedback

    Advocate for customers by providing feedback to internal teams on how to better meet customer needs

  • 👍🏼

    Adoption and Success Management

    Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice

  • 🤝

    Relationship Building

    Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 🤓

    Learning agility

    Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

Avatar
Sales

SafetyCulture