Apply

OMD Australia

Account Manager

To be known for performance for our clients from our people, always done with integrity

  • Sales and customer success

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

Why OMD Australia

Visit website

OMD Australia is part of the OMD global network, the world’s leading marketing and communications agency. As part of the Omnicom Media Group, we provide services to over 5,000 clients in more than 100 countries and employing 11,000+ staff across six offices in Sydney, Melbourne, Brisbane, Adelaide, Perth and Hobart.

Since launching in 2000, OMD Australia has grown to become Australia’s largest media and communications agency both in billings and size (RECMA 2018, 2019) On a global level, OMD has recently been named the RECMA number 1 agency against the ‘Qualitative ranking’ worldwide.

OMD offers a truly multi-disciplinary approach to media and marketing communications with one of the most diverse agency offerings in Australia. Our areas of expertise include, communications strategy and planning, media buying, social media, branded content, sponsorship, research and insights, programmatic, SEO /SEM and brand analytics including econometrics, attribution and marketing mix modelling.

If there is one thing that defines OMD, it is the philosophy that nothing is more important than our people. In 2019, OMD Australia was ranked fourth place in the ‘Best Place to Work’ study and has consistently featured in the top 50 for 11 consecutive years. OMD Australia won ‘Best Culture’ at Mumbrella Awards 2019 and ‘Employer of the Year’ at B&T Women in Media Awards 2019.

About the role

Job Description

As Account Manager you will play a key role in delivering our Performance with Integrity ambition across your client patch. You will be at the centre of creating market leading ideas for our client and be equally competent in digital and traditional media channels.   What you'll be doing:

  • Work with your team, strategists, and Specialist business units to create the communication idea
  • Get involved in creative development workshops
  • In depth assessment of all communication options using media research tools
  • Assess, identify and recommend communication initiatives that deliver depth and impact to media plans
  • Deliver detailed recommendations of proposed communication solutions
  • Collaborate with and share information with creative agency partners
  • Present communication recommendations to clients built on in-depth customer focused rationale
  • Respond to regional reporting requests and manage the upkeep of all relevant reporting systems
  • Manage and develop a team of direct reports skill sets in campaign administration and overall output

What you'll need:

  • Strong planning skills across key media channels
  • Ability to build strong professional relationships with clients
  • High-level presentation skills (both written and verbal)
  • Organisational skills - the ability to manage multiple projects simultaneously
  • Demonstrate a passion to do great, innovative work and inspire others
  • Ability to manage, develop and motivate junior members of the team
  • Excellent teamwork and collaboration skills
  • Excellent attention to detail

  What's in it for you?

  • Access to top tier clients and complex business challenges
  • Continuous development through our mixed learning approach
  • All the tools, equipment and mentors you need to be successful in your role
  • Our organisation encourages diversity, supports charities and environmental initiatives
  • We have a bright, open plan and dog friendly office (we love our furry friends)
  • We encourage and fully support flexible working
  • Parental leave
  • Fun social events - Annual ski trips

What you'll be responsible for

  • 🤝

    Relationship Building

    Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

  • 💼

    Account Retention and Expansion

    Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

  • 💬

    Customer Query Handling

    Serve as the subject matter expert for the product/service, address customer questions and facilitate requests that need to be actioned by internal teams

Skills you'll need

  • 💪🏼

    Resilience

    Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change

  • 🎙

    Verbal communication

    Speaks clearly to convey information effectively to a target audience

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

Avatar
Sales and customer success

OMD Australia