Pegasystems
Client Executive - Banking
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Pegasystems
Pega provides a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. For more information on Pegasystems (NASDAQ: PEGA), visit www.pega.com
About the role
Picture Yourself at Pega:
You will be a thought leader, a true partner, and a collaborator with one of Australia's leading banks seeking to reinvent and evolve the way they do business. You will collaborate closely with the client while you educate and guide them on their Business Process Automation journey. Engage in work that matters and drives true business impact for one of the world's largest financial institutions based in Sydney.
What You'll Do at Pega:
- Proactively lead a joint company-strategic account planning process to develop mutual performance objectives, financial targets, and critical milestones for a one year, eighteen month and three-year period.
- Represent the entire range of company products and services, while leading the client account planning cycle and ensuring the customers' needs and expectations are met by Pega.
- Establish productive, professional relationships with key C suite executives and reach "trusted advisor" status.
- Coordinate the involvement of all cross-functional resources, including support, service, and multi-level management resources, to meet account performance objectives and customers' expectations.
Who You Are:
You can command the attention and influence your customer's thinking to quickly gain credibility and build strong multi-level relationships (including at the C suite) based upon adding value as opposed to appeasing immediate tension with a short-term solution. You create constructive disruption, helping customers to understand the urgency and impact of a new behaviour, and then proactively guide them through the change. You guide transformation in the account through innovative thinking and introducing initiatives, which satisfy customer needs and company goals, ensuring their relevance and competitiveness in the digital market.
What You've Accomplished:
- Degree OR equivalent work experience.
- 8-12+ years of industry-related sales experience in retail banking or financial services.
- In-depth knowledge of and proficiency in relationship selling of complex software solutions.
- Knowledge of MEDDPIC Sales approach preferred.
- Accomplished in selling software solutions within the banking sector.
- Ability to actively listen, hear and understand what is said and not said, and comprehend the meaning and intent.
- Ability to negotiate and explore alternatives and positions to reach outcomes that gain support and acceptance by all parties.
- Ability to persuade and influence, using appropriate interpersonal styles and communication methods to gain acceptance of thoughts, plans, activities, services, and products.
Pega Offers You:
- Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market.
- The world's most innovative organizations as reference-able clients.
- Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries.
- Competitive salary, uncapped commission targets and Pega equity. Health, life, and salary insurances provided.
What you'll be responsible for
- ⭐️
Sales Pipeline Fulfilment
Ensure the top of the sales pipeline is adequately filled with quality leads
- 🤝
Relationship Building
Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems