TMGM
Forex CFD Account Manager | Malay Speaking
To provide you with the best trading conditions, powered by both industry-leading and cutting edge innovative platforms.
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
·
Why TMGM
At TMGM, we simplify direct CFD trading through a sophisticated online platform, offering advanced technology, unparalleled support, and an innovative structure that allows traders to focus on making informed investment decisions while we handle the rest.
About the role
Description
TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service. At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.
About the Job
As our business expands rapidly through regional growth, we seek a passionate and experienced Malay/Indonesian/ Filipino Speaking Account Manager to join our incredible team. If you are dedicated to a long-term financial career in this industry, TMGM provides the perfect platform for success. If you are eager to be part of our unique and growing team, seize this opportunity and apply now!
Your Impact and Contribution
As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:
Sales Growth:
- Assist in driving sales by promoting and selling TMGM's products and services.
- You can independently use your strong sales skills to identify and generate client pipelines.
- Build and nurture relationships with new clients to foster long-term partnerships.
Client Service:
- Deliver exceptional customer service across various communication channels to ensure client satisfaction.
- Please respond quickly and professionally to client inquiries, and resolve issues effectively.
Performance and Goal Orientation:
- Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
- Please expand your knowledge about the markets, FX industry, and TMGM's platforms and products.
- Strive to achieve team and individual metrics, contributing to overall success.
Requirements
- We seek highly motivated individuals to kick-start or advance their careers in the Forex industry-minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous. Great willingness to learn practical financial knowledge and professional skills.
- Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
- Strong ownership of your responsibilities. You are proactive in addressing challenges, displaying a problem-solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
- Excellent overall communication abilities, including modifying approaches to suit various audiences.
- Proficiency in English and Malay.
Benefits
- Experience a unique work culture that thrives on high performance, where you can gain valuable experience and achieve remarkable success.
- We offer competitive salary packages and an enticing commission structure with truly uncapped earning potential.
- Both part-time and full-time options, allow you to tailor your work arrangement to fit your lifestyle.
- Investing in your growth and development is our priority. We offer ongoing training and support, equipping you with the tools and knowledge needed to excel in your role.
What you'll be responsible for
- 🤝
Relationship Building
Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
- 💼
Account Retention and Expansion
Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions
- ⤵️
Pipeline Management
Prioritize and maintain pipeline while owning the sales cycle from discovery to close, in order to meet targets and goals
Skills you'll need
- 🤝
Negotiation
Persuades others to shift their views and/or behaviours with the goal of reaching consensus
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems