Dyson
Head of Sales
Our business is built from a desire to solve the problems others ignore
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
·
Why Dyson
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.
About the role
About the Role
Our Head of Retail Sales manages the Dyson Australia sales team to ensure the team is effectively managing volume through to gross margin and how we show up across the retail landscape. The core component of this role is to grow Dyson sales volume, revenue, gross margin and market share in consumer products in Australia.
Main responsibilities include but not limited to:-
- Lead annual Joint Business Plans (JBP) with top customers and negotiate annual terms and strategic commercial agreements
- Leading partner relationships to drive win/win outcomes for retailer and Dyson
- Deliver game changing initiatives that will transform categories and constantly challenge our thinking to find growth
- Collaborate with the sales and marketing teams across AU and NZ to ensure best practice is executed
- Deliver monthly and annual sales volumes to plan and communicating to the leadership team and wider business any changes to budget, target or LE
- Drive effective channel strategies that optimise retail opportunities and Dyson profitably in line with ANZ goals
- Conduct regular meetings with key contacts within the trade to ensure retail partners joint business plans are on track
- Annual top to top meetings between Dyson senior personnel and key AU retail partners
- Champion and deliver key retail initiatives both within Dyson and with the retailer
- Inspire, lead and motivate your team through regular feedback, 1:1’s development plans and objectives
- Manage processes to ensure that the team is as effective as possible to meet business goals
- Drive seamless integration between AU and NZ teams
- Contribute to and drive an environment of accountability and partnership with internal and external stakeholders
- Manage the Dyson national account manager team to deliver business goals
- Partner with the retail team to ensure that they have the necessary tools to execute plans in store
- Shape and influence our strategy for how our products are merchandised and presented in store and online
- Present to retailers all NPD and deliver world class NPD launches in the AU market
- Monitor competitor activity, report and develop activity to counter their impact
- Take the fight for product leadership to competitors and exploit fully our technological advantages
- Work with Group to identify trends and develop strategies to outperform the competition
- Lead the fight against copycats and those infringing Dyson IP
What you'll be responsible for
- ↗️
Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
- 💼
Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
- 🔋
Sales Team Enablement
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
Skills you'll need
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
