About the Role  As an Inbound Sales Development Representative, you will provide pre-sales support. You will be responsible for servicing inbound sales and related inquiries with a focus on engaging and qualifying all prospective customers throughout the APAC region. This role is one of the first touchpoints for prospects and has the opportunity to set the tone for the sales cycle that follows.    ** We have built a team of successful SDRs coming from a wide variety of backgrounds- teachers, bartenders, mechanics, recent grads, etc. If you have a deep passion for sales and are excited to kickstart your tech sales career - we would love to have you apply! **

**Location- **North Sydney, NSW Hybrid Remote - meaning in office Monday, Wednesday, and Friday (plus additional days as required)

What You’ll be Doing 

• Responsible for inbound leads from multiple channels including our sales line, Drift, and forms 
• Responsible for meeting core metrics and KPIs as set by your manager, including time to first touch, conversion rate, prospecting calls and emails, etc. 
• Identify, qualify, sort, and track leads. 
• Display exceptional consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout 
• Research and document relevant contact information for existing leads, keeping contact information update in Salesforce 
• Utilize Salesforce to ensure activities are documented properly, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated 
• Maintain knowledge of market conditions and competitive activities 
• Other duties as needed

 

About You

• Competitive eagerness to set yourself apart and achieve success  
• Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team 
• Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills 
• Excellent listening and analytical skills to assess the interests of prospects  
• Experience meeting minimum call volume and/or talk-time goals  
• Strong organizational skills and ability to manage time and workload  
• Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software  
• Coachable and eager to learn, with a solid work ethic and positive attitude 
• Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures 
• Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives. 
• No degree requirement