Deloitte
Specialist Lead - Workforce Software
To help our clients and our people excel
People and culture
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Deloitte
So, when people ask, “What’s different about Deloitte?” the answer resides in the many specific examples of where we have helped Deloitte member firm clients, our people, and sections of society to achieve remarkable goals, solve complex problems, or make meaningful progress. Deeper still, it’s in the beliefs, behaviors, and fundamental sense of purpose that underpin all that we do. With more than 150 years of hard work and commitment to making a real difference, our organization has grown in scale and diversity—approximately 245,000 people in 150 countries and territories, providing audit & assurance, tax, legal, risk and financial advisory and consulting services—yet our shared culture remains the same. For us, good isn't good enough. We aim to be the best at all that we do—to help clients realize their ambitions, to make a positive difference in society, and to maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. That’s what makes us truly different at Deloitte. Not how big we are, where we are, nor what services we offer. What really defines us is our drive to make an impact that matters in the world. Find us here Our offices
About the role
About the role The role will involve possessing deep Workforce Software product knowledge and insights to deliver WFS projects within project implementation teams. You will be responsible for directing and leading the architecting and designing WFS solutions, ensuring appropriate integration, alignment, and embedding within the customers overall landscape. Additionally, you will provide support, expert advice, and guidance to team members to help educate and develop their solution capabilities. Specifically, you will provide leadership and direction on projects, facilitate workshops directly with clients, evaluating and problem-solving complex requirements, advising on or configuring software, and providing ongoing functional advice and team development support. Furthermore, you will coach and mentor others within the WFS team and support their growth and development. You will also receive ongoing product training to maintain applicable certifications and keep up to date with the latest product releases. You will consider factors such as best use of functionality, user experience, and integration complexity to deliver the best value and customer aligned solution. In this role, you will contribute to and collaborate with our highly talented WFM consulting team to implement, consult, and advise on WFS software aligned with project schedules. Enough about us, let's talk about you You will be someone with a genuine interest in both the human and technical side of HR, payroll and workforce management technology. While you’ll certainly have deep expertise in WFS software, you’ll need to bring an aptitude for consulting in a client-facing environment. Requirements:
- Proven experience (min. 3 years) as a specialist implementing, supporting or client working with WFS solutions
- Experience in interpreting, formalising, and communicating requirements in a business analyst or functional consultant role
- Specialist knowledge in WFS functional areas such as time and attendance or advanced scheduling,
- Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
- Demonstrated problem-solving and decision-making abilities.
- Excellent organisational and time management skills, with the ability to handle multiple projects simultaneously.
- Detail-oriented mindset, ensuring accuracy and quality in project deliverables.
- Tertiary level qualifications in Business, HR, IT or related areas are advantageous.
What you'll be responsible for
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HR Query Handling
Promptly respond to HR queries and support compliance with HR policies
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HR Process Management and Improvement
Implement and improve HR policies, technology and initiatives
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HR Analytics and Advisory
Record, track, and analyze human resource metrics to drive insights and recommendations for policies, processes, and systems
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
