Ventia
Cleaner
Our purpose is to make infrastructure work for our communities. This is what unites us and excites us. It's why we do what we do; it's why we exist. Our values guide our thinking, decisions, and behaviour.
Customer service and support
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Ventia
Ventia is one of the largest essential infrastructure services providers in Australia and New Zealand. We are proud to provide the services that keep infrastructure working for our communities. With a combined workforce of more than 35,000 people, operating in over 400 sites across Australia and New Zealand, Ventia operates across a broad range of industry segments, including defence, social infrastructure, water, electricity and gas, environmental services resources, telecommunications and transport.
About the role
In partnership with the Australia Defence Force, we are seeking a** Cleaner** to join the team at **Victoria Barracks Melbourne **located on St Kilda Road, Southbank, Melbourne. This is a permanent full time role working Monday to Friday from 7am – 3pm. Uniforms and all cleaning equipment provided. Key Duties:
- Cleaning of all touch points (taps, handrails, door handles, bathrooms).
- Mopping, sweeping, dusting, and vacuuming, you will need to be able to complete various duties under strict timelines.
- Maintenance of stock supplies and orders.
Skills & Experience:
- Cleaning experience.
- Good communication and time management skills.
- An eye for detail and being proactive.
- The ability to work independently as well as part of a team.
What We Offer You: Ventia have also partnered with some reputable organisations to be able to offer discounts on Health Insurance, Banking (new home loans, credit cards, everyday bank accounts), flights & accommodation, car hire, car leasing and much more, we also offer the following:
- A flexible, supportive and inclusive work environment where you matter.
- We take our people's careers seriously, helping them to learn and grow.
- There's nothing more important to us than keeping our people and the public safe.
- We look after each other and foster our people's wellbeing.
What you'll be responsible for
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Query Handling
Address and resolve queries, questions, and problems to ensure positive customer outcomes and experiences
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Complaints Resolution
Log, investigate, and resolve customer dissatisfaction or problems, to improve negative customer experiences
Skills you'll need
- ✍🏼
Written communication
Writes in a clear and structured format to convey information and ideas effectively to a target audience
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Service orientation
Actively seeks and develops strategies to help key stakeholders
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Verbal communication
Speaks clearly to convey information effectively to a target audience
Meet the team
