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Aon

Service Executive

To protect and enrich the lives of people around the world.

  • Administration

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

Why Aon

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We exist to shape decisions for the better — to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.

About the role

Job Description

Service Executive The Aon Client Services team (ACS) is a business critical operating unit and a cornerstone of our drive to enhance customer experience and deliver our profitable growth agenda. With a presence in 6 locations across Australia, ACS provides best-in-class client service support across all market segments.

To support the development of this innovative service model, we are currently welcoming applications from organised, diligent and customer-focused professionals for the role of Service Executive to join our Global and Corporate team based in Sydney CBD. Joining ACS team is the ideal opportunity for you to further your career within a global market leader.

This is a hybrid role with 3 days in the office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like Based at our Sydney CBD office you will be collaborating with Client Managers, Client Executives, and Account Executives across multiple sectors. With excellent career advancement, and ongoing training opportunities, we are offering the chance for a highly motivated, committed and driven individual to progress into the position of Account Executive in our ACS Global & Corporate segment.  As part of the Aon Client Services team, you will be responsible for:

  • Responsible for assisting with client account portfolio management
  • Working directly alongside Client Managers
  • Directly managing client queries and being a subject matter expert for all their portfolio needs
  • Attending client meetings and managing relationships with Insurers
  • Assisting with tender responses, policy wordings, renewals, claims histories, endorsements, and reporting
  • Managing quote slips and placing slips
  • Managing invoicing and complex premium calculations
  • Providing leadership to Service Specialists

How this opportunity is different As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team. 

Be you, be unique with us. Skills and experience that will lead to success

  • ** **Relevant experience working within the commercial Insurance Sector as a broker or similar
  • Comparable client account management or broking experience
  • Commitment to exceptional client service
  • Exceptional relationship and communication skills
  • Desire to develop skills and knowledge set through ongoing training
  • Tier 1 qualifications would be desirable

What you'll be responsible for

  • 🖥

    Office and Team Coordination

    Coordinate the smooth and effective day-to-day administrative operations of an office or team

  • 🗓

    Organisation and Administration

    Manage the smooth operation of projects and cases including filing documents, scheduling appointments, and organizing files and documents

Skills you'll need

  • ✅

    Prioritization

    Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team

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Administration

Aon

You will be an essential part of the team; this diverse role will provide you with a fantastic opportunity to demonstrate your organisational and collaboration skills, providing exceptional service and support at the highest level.