Aon

Client Executive

To protect and enrich the lives of people around the world.

  • Sales and customer success

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

We exist to shape decisions for the better — to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.

About the role

Job Description

  • Join a leading, global organization with long-term career opportunities
  • Gain experience working with experienced brokers on Australian accounts with a global reach working in the National Industry Team for Power, Energy and Renewables
  • Full time permanent opportunity

This is an exceptional opportunity to join a global leader, leveraging the strong brand to generate activity and to take on the responsibility for growth in a key market segment.

Client Executive, Global & Corporate Due to significant internal growth we are seeking for a senior Client Executive to join our Global & Corporate team within Aon Risk Solutions. Global & Corporate specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of power, energy and renewable energy clients.

Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like To be successful in this role you will have experience in servicing a portfolio of clients. You will be responsible for:  

  • Management of a diverse portfolio of clients
  • Contribute to the growth of the Global & Corporate portfolio
  • Management of administrative responsibilities of the portfolio through accurate, efficient and timely responses to day to day queries and policy documentation
  • Management of key stakeholder relationships and enhancing the client experience working closely with colleagues and senior management to develop client servicing solutions 
  • Identify revenue enhancement opportunities within a designated portfolio
  • Keep clients informed of emerging trends, market updates and new products.

How this opportunity is different As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself. We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team. 

Be you, be unique with us. Skills and experience that will lead to success

  • Tier 1 or Diploma qualification, or intention to complete this qualification
  • Solid general insurance experience ideally within power, energy and renewable energy sectors (preferred)
  • Drive to deliver exceptional client service with a collaborative approach to working as part of a team 
  • Experience supporting senior team members with large corporate clients
  • Strategic thinker with outstanding communication and presentation skills.

What you'll be responsible for

  • 💬

    Customer Advocacy and Feedback

    Advocate for customers by providing feedback to internal teams on how to better meet customer needs

  • 👍🏼

    Adoption and Success Management

    Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice

  • 💼

    Account Retention and Expansion

    Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 🛎

    Service orientation

    Actively seeks and develops strategies to help key stakeholders

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

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Sales

Aon