Dialpad
Account Executive, Commercial
To completely transform the way the world works together.
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why Dialpad
Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. Dialpad has built groundbreaking and truly unified products, including the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and an AI contact center—all powered by the most advanced communications AI in the world. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
About the role
About the team Dialpad’s Account Executive, Commercial will solve tangible client challenges by redefining their definition of what’s possible through implementation of Dialpad’s enterprise voice, contact centre and omnichannel solutions. In this role, you’ll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad!
Dialpad’s Commercial sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership and their peers to constantly improve the efficiency and effectiveness of the full sales process.
Your role As an Account Executive, Commercial you’ll own the complete sales process from start to finish. You’ll work closely with Sales Leadership and Sales Engineers to take a small sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. This position is based in our Sydney, Australia Office.
What you’ll do
- Own the entire sales process, including converting leads into workable pipeline
- Build strategic outbounding campaigns and sequencing to source your own opportunities
- Have weekly 1:1’s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap
Skills you’ll bring_ _
- 1-2 years of sales experience in an ever-changing environment
- Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders
- Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS)
What you'll be responsible for
- ⭐️
Sales Pipeline Fulfilment
Ensure the top of the sales pipeline is adequately filled with quality leads
- 💬
Customer Advocacy and Feedback
Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- 💼
Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex, communications problems felt by everyone around the world.