Westpac

Quality Assurance Analyst (Sydney)

To become number one for customer service

  • Software engineering

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

Why Westpac

Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.

About the role

This role is part of UNITE, our business-led, tech-enabled transformation - delivering simplification and benefits for our customers, employees and shareholders. This program is about delivering ‘one best way’. Be part of the foundation as Westpac embarks on a bold new venture to expand its Digital Banking team as we deliver award-winning customer experiences to millions of daily active users.

We are reimagining our digital platforms to deliver the best customer experience in the market, and you could be part of a team that is instrumental in delivering cutting edge technology into the hands of millions of our customers.

How Will I Help?

  • Drive quality assurance for digital products, ensuring top-notch performance and stability.
  • Actively participate in agile ceremonies to meet the Definition of Done (DOD) for every user story.
  • Manage test infrastructure, execute automated tests, and maintain test cases.
  • Develop and maintain automation test scripts (Selenium/C#, Appium/Kotlin) for desktop, mobile sites, and native mobile apps.
  • Perform both automation and manual testing for banking apps on iOS and Android.
  • Collaborate with cross-functional teams, write clear bug reports, and ensure timely resolution of issues.

What’s in it for me? You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What Do I Need?

  • Industry-recognized testing certifications (e.g., ISTQB Foundation, ASTQB Mobile Testing) and strong automation testing skills.
  • Experience in API testing (POSTMAN, Charles, BURP) and mobile app automation (Appium, TestNG).
  • Proficiency in web app automation (Selenium, Gherkin, Nunit, Cucumber) and knowledge of Java/Kotlin/C#.
  • Working experience with CI/CD tools (Bamboo, Jenkins) and code management tools (Git).
  • Excellent attention to detail, communication skills, and a solid understanding of Scrum and Agile frameworks.
  • Self-motivated with a growth mindset, able to work effectively with various stakeholders and vendor partners.

**What’s it like to work there? ** We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.  

What you'll be responsible for

  • 📦

    Backend application development

    Develop, test, and maintain software applications

  • 🔲

    SQL and Databases

    Use SQL to query databases to extract and process data

  • 🛠

    Test Automation

    Create and implement code tests and software test automation

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 🧮

    Numerical problem solving

    Works with numerical information and performs mathematical calculations to solve problems

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team

Avatar
Engineering

Westpac

Provides Technical Leadership to a group of IT Developers and Support Analysts, with accountabilities mentioned below. It will attract someone with a keen interest in data and integration, who loves complex technical, data and business problems; and with a passion for supporting and mentoring junior technologists.