Constantinople
Product Designer
To build a new world of banking
Design
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Constantinople
Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We host and manage your bank’s customers directly on our cloud-native infrastructure. We support a full-suite of banking products which are branded as your own, together with all operational services needed to run your bank. Constantinople’s state-of-the-art platform frees you from running expensive infrastructure and replaces manual operational and compliance processes with automation at scale. By removing the operational complexity of banking, Constantinople allows you to focus on your customers and the business of banking.
About the role
The Role
As a Product Designer at Constantinople you will have the opportunity to understand the needs of our customers, and design, build and test strategic solutions that will add maximum impact to our customers. You will work closely with a cross-functional team across Product, Engineering, Client Success, and more to drive outcomes.
You will test and validate working hypotheses with users through usability testing of wireframes, clickable prototypes and published products, and participate in design critique.
What You’ll Do
- You’re an experienced designer, accustomed to user-centric design methods and best practices
- Strong problem definition and articulation – challenging assumptions and 'pre-set' thinking around solutions, agreeing the purpose, principles and vision
- You're a natural when it comes to collaborating with cross functional teams to ensure proposed solutions balance user needs, business strategy and technical constraints
- Proven experience in creating effective handover materials which clearly communicate how the design should look and behave throughout interaction flows and journeys
Who You Are
- Have a process that is driven by user needs and have a strong service design approach to solving complex business problems
- Know how to balance framing high-level UX strategy while executing at low levels of detail
- Have a high bar for quality and craft in visual and interaction design
- Comfortable thinking through holistic experiences across multiple surfaces and touch points
- Proactively collaborate with Design and other cross-functional peers
- Demonstrate autonomy and resilience on a fast-paced team
- Ideally, you’ll have 3 years of relevant product design experience (SaaS or FinTech)
- Banking experience is highly desirable
What you'll be responsible for
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Project Coordination
Coordinate people and processes to ensure the effective and timely running of a project
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Leading of UX and UI Design
Lead the design of product features underpinned by UX and UI Design principles to create desired user-centred experiences
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Customer Journey Insight Development
Understand a brand’s customers and their journey throughout touch points and processes, to drive strategy for positive customer experience
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Flexibility
Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively
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Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
Meet the team
