Why Smartgroup?

Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets. 

Do you have what it takes to become a Smartgroup IT Support Analyst?

In this role, you will be the first line of IT support for all Smartgroup employees. You will be part of an impressive team that learns from each other and works together to deliver IT solutions.

This is a fantastic Max Term Contract opportunity (up to October 25) for any IT enthusiast looking to take a leap into their first technical role and build an exciting career in this dynamic field. To be successful at Smartgroup, you will need:

Technical Skills:

* Proficiency in supporting PC hardware and software in a Windows environment. * Experience with network troubleshooting and basic network configuration. * Familiarity with Active Directory and user account management. * Knowledge of ITIL practices and service management. * Understanding of cybersecurity principles and best practices. * Ability to support mobile devices and remote access solutions.

Soft Skills:

* A big-picture thinker who collaborates, adapts, self-leads, and role models how they deliver results. * Highly developed written and oral communication skills, particularly in discussing technical matters with non-technical people. * Good prioritization and time management skills. * Ability to work creatively and analytically to solve problems. 

Belong to an organisation that values diversity, inclusivity, and you:

Working at Smart, means you will be working in one of Australia's most authentic, inclusive, and diverse workplaces. 

Team members enjoy many benefits and 'perks' that genuinely value them for who they are. You might appreciate some, or all, including:

* 3 extra days off to enjoy summer * ‘MAD’ days to Make a Difference to our community and environment * Birthday leave to celebrate you * A wellbeing fund to spend your way * Support for all parents with a progressive, gender-neutral parental leave policy: up to 20 weeks Paid Parental Leave, superannuation contributions and a Return-to-Work Bonus * Salary packaging and novated leasing benefits (of course!)

Take your career Beyond Further:

Working at Smart can provide a pathway to a career limited only by your own ambitions. We are passionate about investing in you.

Our collaborative team environment and supportive leadership encourages strong performance, learning and development, open lines of communication, along with the freedom to speak up and be heard.

At Smart, careers can go Beyond Further!

Show us you have what it takes:

If you like the sound of this opportunity and have something special to offer, we’d like to hear about it!  APPLY ONLINE today. 

Emily or Tamara from our Talent Acquisition team will be in touch to discuss the next steps. Please feel free to mention if you require any adjustments to the recruitment process. Not available to work full time? Talk to us about your part time working needs, we are here to listen.

We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team, including Aboriginal and Torres Strait Islander peoples, people with a disability, all gender identities, LGBTQIA+, people of any socioeconomic status, age, race, national origin or ethnicity. 

We are proud to hold diversity and inclusion accreditations, including: WGEA Employer of Choice for Gender Equality since 2019; DCA Inclusive Employer 2023-2024; and we are a member of Reconciliation Australia's RAP network with accreditation for Smartgroup's Reflect Reconciliation Action Plan.

Please note: All successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment.  Candidates must have unlimited Australian work rights to be considered for this role.