Amazon

Sr. Marketing Manager, Digital Payments, Digital Payments

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

  • Marketing

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.

  • ·

Why Amazon

The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day.

About the role

DESCRIPTION

Are you a dynamic marketer who is passionate about digital payments and credit solutions? Do you enjoy developing and executing marketing strategies to acquire new customers and fuel the growth of payment products to serve millions of customers? Do you have a passion for customer acquisition and creating engaging communication?

We are seeking an experienced marketing professional to drive customer acquisition and usage for our digital payment products. This role will develop and execute data-driven marketing strategies, create engaging customer communications, and lead performance marketing campaigns. The successful candidate will collaborate with cross-functional teams to deliver measurable results while maintaining a customer-obsessed approach.

This role will be based alongside the Digital Payments team in Sydney, Australia and will be part of the Digital Payments Marketing Team.

Key job responsibilities - Create comprehensive go-to-market strategies for credit and digital payment products, focusing on customer acquisition and engagement - Build and implement data-driven marketing campaigns by analyzing customer segments and behavior patterns - Guide creative development of marketing materials and campaigns that reflect the value proposition and resonate with customers - Build relationships with stakeholders to ensure alignment on marketing initiatives - Collaborate with external partner marketing teams for combined approach leveraging own and partner channels to acquire customers - Measure, analyze, and report on key performance metrics to optimize marketing effectiveness and customer experience - Optimize customer messaging frameworks and tactical campaigns to improve conversion rates and product usage - Ensure high quality and on time deliverables from marketing and digital agencies

A day in the life Your day might start with reviewing performance metrics from recent marketing campaigns, followed by collaborating with business and partner teams to identify ways to engage different customer segments. You could spend time crafting effective campaign approaches, meeting with cross functional teams to enhance customer communications, or working with external partner teams to launch new promotional strategies. You'll regularly interact with product teams to align marketing initiatives with product features and benefits.

About the team We are a diverse group of marketing professionals dedicated to making digital payments accessible and engaging for Amazon shoppers across APAC and MENA. Our team nurtures relationships with customers and partners while supporting the introduction of innovative payment solutions. We value collaboration, creativity, and a shared commitment to enhancing the payment experience for customers.

BASIC QUALIFICATIONS

- 6+ years of professional non-internship marketing experience - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional marketing programs - Experience leading go-to-market for consumer software or hardware product launches

PREFERRED QUALIFICATIONS

- Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting

What you'll be responsible for

  • 👥

    Cross-Functional Collaboration

    Work with various teams in the organization to achieve a project or goal, including customer journey and customer insights

  • 🔮

    Experimentation

    Design and conduct experiments within a set budget to test hypotheses and evaluate findings for optimization of growth tactics

  • 🕵🏼

    Research and Insight Development

    Develop deep market and customer insights to guide strategy and activities

Skills you'll need

  • 🧩

    Creativity

    Generates multiple innovative/new/novel ideas to solve a problem

  • 🧮

    Numerical problem solving

    Works with numerical information and performs mathematical calculations to solve problems

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team

Avatar
Marketing

Amazon

Amazon’s reputation was built by focusing on the customer, not on marketing. Our Marketing professionals have a unique challenge—to build transparent relationships with our customers, and simply let our services speak for themselves.