The Business Analyst will play an integral role in the delivery of this exciting transformation. 

**Key Accountabilities: ** 

• Working closely with the business, SME’s and other key stakeholders to understand customer and business needs, and effectively translate those needs into functional requirements 
• Analysing and mapping current and future state processes 
• Collecting and analysing data requirements to ensure the integrity, accuracy and timeliness of data needed throughout the project lifecycle 
• Collaborating with cross-functional teams to undertake gap analysis, and identify impacts to customers and the business 
• Liaising with a variety of internal and external stakeholders to identify solutions to complex problems 
• Developing and maintaining detailed project documentation, including business requirements, process flows, and functional specifications 
• Writing procedures, processes and documentation for new systems and process enhancements 
• Ensuring all necessary project documents and deliverables are completed and retained as required, in compliance with Westpac’s frameworks and policies 
• Monitoring progress of key project deliverables and providing regular updates to leadership and stakeholders, ensuring milestones are achieved 
• Assisting with identifying and validating risks, issues, dependencies and assumptions 
• Supporting updates to the Online Share Trading Value Chain (processes and risk profile) 
• Defining functional user stories and acceptance criteria, and assisting with completing user acceptance testing (where required) 
• Supporting change management

What’s in it for me?  Joining Westpac has many benefits besides building a long and stable career. You'll be able to purchase leave to facilitate your dreams or obligations and you'll be encouraged to participate in the community through paid volunteer leave and secondments. You'll also be entitled to a suite of online learning, training modules and career planning tools to grow with us.

What do I need? 

• Experienced in continuous improvement activities and implementation of related projects.
• Experienced in business analysis in financial services.
• Skilled in requirements gathering and documentation.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Knowledgeable in Agile and traditional project tools (JIRA, Confluence).
• Strong verbal, written, and presentation skills.
• Ability to build trusted stakeholder relationships.
• Detail-oriented and pragmatic problem solver.
• Strong teamwork skills and ability to work in high-performing team, effective in complex environments.
• Experienced in managing medium complexity projects and achieving results.
• Preferred experience in wealth management, platforms, or investments.