Sitecore
Commerce Solution Architect
To elevate leading brands through unforgettable digital connections with their customers
Business operations
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Sitecore
Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com. Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe.
About the role
Description
Sitecore Solution Architect – Commerce (OrderCloud) ** ** About Us: Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com. Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe. ** ** About the Role/ The Opportunity: We are looking for a Sitecore Commerce Solution Architect with expertise in Sitecore OrderCloud to join our APJ Customer Value Realization team. This role involves architecting, deploying, and advising customers on Sitecore Commerce solutions, integrating with broader digital ecosystems, and ensuring successful commerce implementations for businesses across APJ. ** ** What You’ll Do:
- Act as a trusted advisor to customers and partners, providing strategic guidance, solution architecture, and hands-on assistance in Sitecore OrderCloud implementations.
- Architect and deploy Sitecore OrderCloud solutions, leveraging API-first, cloud-native, and headless commerce capabilities for complex B2B, B2C, and B2B2C use cases.
- Lead integration efforts between Sitecore OrderCloud and complementary systems, such as ERP, CRM, WMS, PIM, DAM, Payment Gateways, Inventory & Order Management Systems.
- Provide technical leadership in microservices-based commerce solutions and headless architecture.
- Collaborate closely with Sales, Customer Success, and Implementation teams to drive successful project delivery.
- Develop proof-of-concepts, demonstrations, and best practices for Sitecore OrderCloud solutions.
- Support and mentor team members on technical and business challenges.
** ** What You Need to Succeed:
- Extensive expertise in Sitecore OrderCloud and deep understanding of commerce domain and workflows, commerce strategies, private and public marketplace solutions, and headless commerce concepts.
- Experience with other enterprise commerce platforms such as Commerce Tools , SAP Hybris, Salesforce Commerce Cloud (SFCC), Adobe Magento, Shopify Plus, or BigCommerce is a strong plus.
- Strong background in eCommerce architecture, API-based integrations, and microservices design.
- Proven ability to articulate business value and technical concepts to diverse audiences.
- Knowledge of Sitecore’s broader composable DXP offerings, including Content Hub, CDP/Personalize, and XM Cloud, is an advantage.
- Experience with cloud platforms (Azure/AWS) and container technologies (Docker/Kubernetes) is beneficial.
- Strong problem-solving skills, customer-centric mindset, and passion for technology.
** ** Additional Skills That Could Set You Apart:
- Familiarity with multiple products within Sitecore’s latest composable DXP stack.
- Experience with DXP, CMS, Searchandising, Personalization, AI-driven commerce.
- Experience with high-touch customer and partner support models.
- Strong documentation, demo-building, and RFP/RFI response capabilities.
- Understanding of broader website architecture aspects, including infrastructure, DevOps, and integrations.
- Passion for innovation, creativity, and technical excellence.
What you'll be responsible for
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Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
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Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
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Project Coordination
Coordinate people and processes to ensure the effective and timely running of a project
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
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Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables