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Deputy

Principal Product Manager, Gen AI Agents

At Deputy we’re on a mission to change the way the world works.

  • Product

  • Full-time

  • Hybrid | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

Why Deputy

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Deputy is a SaaS Workforce Management Product company. HQ'd in Sydney (AU), with offices also in Melbourne, London (UK), Atlanta and San Francisco (USA). We’ve helped hundreds of thousands of people across all industries in 70+ countries save time and money managing their hourly workforce so they can focus on what they do best, and be amazing.

About the role

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

Deputy is on a mission to simplify shift work, and we’re taking it to the next level with Gen AI. We’re looking for a Strategic Product Leader to drive the 0 to 1 development of an agentic automation engine that delegates key business tasks to AI-powered agents—freeing up time for busy managers to focus on what matters. This role is perfect for a hands-on product leader who thrives at the intersection of AI, automation, and workforce management.

Responsibilities

- Define the vision, strategy, and roadmap for Gen AI agents that automate complex workforce management tasks.
- Lead the end-to-end product development of the MVP—validating hypotheses, iterating quickly, and shipping impactful solutions.
- Collaborate with engineering, design to build scalable, intelligent automation.
- Partner with customers to deeply understand pain points and design AI-driven workflows that add real value.
- Balance innovation with practicality—prioritizing features that deliver business impact while managing technical constraints.
- Work cross-functionally to integrate AI agents seamlessly within Deputy’s platform.
- Track success with clear KPIs, continuously refining and improving based on user feedback and adoption

Skills & Experience

- 7+ years in product management, with a strong track record in AI, automation, or enterprise SaaS.
- Experience building and launching 0 to 1 AI/ML-powered products, ideally in a B2B environment.
- Deep understanding of LLMs, agentic workflows, and automation frameworks (prior technical exposure is a plus).
- Exceptional problem-solving and product-thinking skills, with the ability to turn ambiguity into action.
- Strong customer empathy, with a passion for improving the lives of shift-based and hourly workers.
- Data-driven mindset—able to define success metrics and make informed decisions quickly.
- Excellent communication skills, with the ability to influence stakeholders and drive alignment.

Employee Perks

- Ownership in the company via Share Options - Paternity/Maternity Leave Policies - Flexible Remote-First Work Policy - Company wide Development & Coaching - Hackathons - Awards - "Your Time to Shine & Celebrate Success" - Social Events & variety of social clubs (Books, LGBT, Games, Sports) - Mental Health Support - Munch & Learns

What you'll be responsible for

  • 🎯

    Problem Identification

    Identify the problems and needs of key stakeholders to guide data analysis

  • ❓

    Hypothesis Development

    Conduct research and analysis to identify opportunities and develop hypotheses for product growth

  • 💼

    Execution and Project Management

    Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • ✅

    Prioritization

    Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

  • 🧮

    Numerical problem solving

    Works with numerical information and performs mathematical calculations to solve problems

Meet the team

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Deputy