Appen
Data Collection Recording Supervisor
A leading data annotation and AI training platform
Data and analytics
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Appen
Appen collects and labels images, text, speech, audio, video, and other data used to build and continuously improve the world’s most innovative artificial intelligence systems. Our expertise includes having a global crowd of over one million skilled contractors who speak over 180 languages and dialects, in over 70,000 locations and 130 countries, and the industry’s most advanced AI-assisted data annotation platform. Our reliable training data gives leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Founded in 1996, Appen has customers and offices globally.
About the role
Position Summary:
The Recording Supervisor is responsible for executing data collection projects using Appen’s data collection systems, software and equipment. The Recording Supervisor will instruct the on-site participant based on project-specific needs and supervise the data collection. Some communication with potential participants will also be required (sometimes via email and sometimes via phone).
Responsibilities:
- Use Appen’s data collection tools to execute data collection projects of various types. - Maintain project trackers and monitor key project metrics. - Report feedback or issues to Data Collection lead. - Respond to participant queries. - Set up payments for data collection participants. - Deliver project objectives within scope, timeline, and budget. - Follow quality management processes and implement corrective measures when necessary. - Communicate with all stakeholders in a timely, clear, and concise manner. - Adapt to changing project needs and expectations. - Follow strict confidentiality protocols regarding project and participant details, as well as other sensitive information. - Be a proactive team member, contributing solutions and assisting others as needed.
Qualifications and Experience
- Computer literate and able to pick up new tools and systems quickly and with accuracy.
- Service orientated approach. \* Demonstrated time management and organizational skills.
- Attention to detail. \* Commitment to quality (being able to follow quality management processes)
- Knowledge of Microsoft Office tools - Excel, Word, and Outlook
- Proficiency in English, with excellent oral and written communication skills
- Experience with audio recording equipment and software desirable but not required.
- Bi-lingual in a second language is a bonus
What you'll be responsible for
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Data Cleaning and Preparation
Extract and clean data ready to use in analysis or to users
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Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
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Data Management and Visualization
Create and maintain the organization’s Business Intelligence tools, and present complex data in simple, visual ways for key stakeholders
Skills you'll need
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Learning agility
Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities
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Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
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Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Meet the team
