NAB
Personal Assistant, CIB
Whether your goals are big or small, we’re here to help. More than money.
Administration
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why NAB
We exist to serve our customers and help our communities prosper. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business.
About the role
In this Personal Assistant role, you will:
- Oversee diary management, including room bookings
- Organise online travel bookings as required
- Onboard / offboard Executive’s direct reports, including creating roles in SAP, SAP movements, ordering provisioning (laptops, log-ins, security passes, stationery, name badges etc)
- Supporting in formatting presentations and reports using Powerpoint and Word
- Raise any property maintenance and technology requests for the Executive
- Maintain processes relating to confidential colleague and/or department data, ensuring security of confidential information
- Ensure enquiries are dealt with in a professional and effective manner, through ether personally handling or delegating them to appropriate person
- Seek direction from the Executive to clarify and prioritise the workload and call out volume issues and seek additional work when you have capacity
- Event Management of team off sites, town halls, strategy and planning days
What you’ll bring: To succeed in this role, you will be experienced in providing high level administration support, coupled with an unwavering drive and motivation to succeed in fast paced, at times ambiguous environment and have:
- Previous administration experience in a similar Personal/Executive Assistant role
- Ability to prioritise a busy workload and competing priorities with quality delivery
- Ability to be highly organised and dependable
- Superior interpersonal and communication skills
- Ability to support the objectives and values of both the company and the Executives
- Proven experience liaising with senior stakeholders, coupled with the ability to deal appropriately with confidential information
- Highly competent computer skills and knowledge in Microsoft Office Suite will be essential
- Demonstrated experience in event planning
A diverse and inclusive workplace works better for everyone We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
What you'll be responsible for
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Office and Team Coordination
Coordinate the smooth and effective day-to-day administrative operations of an office or team
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Diary Management
Track, manage, and prioritize the daily movements for business leaders to achieve the organization’s goals effectively
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Inbox Management
Track, prioritize, and action a leader’s email inbox to increase their overall productivity and efficiency
Skills you'll need
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Social skills
Behaves and communicates effectively in different social situations and with a variety of different people
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Flexibility
Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively
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Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables