Australian Payments Plus

Receptionist & Office Coordinator

The AP+ team strives to deliver world leading innovation, excellence in delivery, and customer experiences that delight and inspire us to build a better, stronger and more prosperous Australia.

  • Administration

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.

  • ·

Why Australian Payments Plus

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

About the role

Description

**The Game Changers: ** Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​  Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​ 

**Life @ AP+: ** We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.  We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. 

**The Role: ** As a Receptionist & Office Coordinator, you will be the first point of contact for clients, visitors, and employees, providing a warm and professional welcome. You will also play a crucial role in overseeing office operations, maintaining administrative support, and ensuring a productive work environment. This is a multifaceted role that requires excellent communication skills, strong organisational abilities, and a proactive approach to handling tasks.  

**Your day to day will see you responsible for: **

  • Greet and assist visitors, clients, and employees in a professional, friendly manner. 
  • Answer and direct incoming phone calls and emails to the appropriate departments. 
  • Maintain the front desk area and ensure it is tidy and welcoming. 
  • Schedule appointments and meetings for executives and staff. 
  • Coordinate office supplies, equipment, and inventory to ensure the office runs smoothly. 
  • Manage office calendars, travel arrangements, and expense reporting. 
  • Handle mail and courier services, ensuring proper distribution. 
  • Provide general administrative support to different departments as needed. 
  • Assist with organizing company events, meetings, and conferences. 
  • Ensure office safety protocols are in place and followed.

 

**To be considered for this role, you will need: **

  • Proven experience as a receptionist or in a similar role, preferred in a corporate environment. 
  • Strong verbal and written communication skills with an emphasis on customer service. 
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and office software applications. 
  • Excellent organisational skills and the ability to manage multiple tasks simultaneously. 
  • Positive attitude with a commitment to teamwork and collaboration in a diverse environment. 
  • Attention to detail and problem-solving skills to address challenges effectively. 
  • Ability to maintain confidentiality and manage sensitive information with discretion.

 

What you'll be responsible for

  • 🖥

    Office and Team Coordination

    Coordinate the smooth and effective day-to-day administrative operations of an office or team

  • 👍🏼

    Cross-Functional Support

    Provide general and clerical tasks to help various teams in the organization collaborate and operate effectively

Skills you'll need

  • Prioritization

    Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

  • 🛎

    Service orientation

    Actively seeks and develops strategies to help key stakeholders

  • 🎙

    Verbal communication

    Speaks clearly to convey information effectively to a target audience

Meet the team

Avatar
Administration

Australian Payments Plus