Doordash
Enterprise Partnerships Manager, New Verticals
Our mission is to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve.
Sales and customer success
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Doordash
We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.
About the role
About the Role
DoorDash is looking for an Enterprise Partnership Manager to join the Enterprise team. This role is within our New Verticals business, where you will own the relationship, and drive the strategy, execution and growth of our largest clients in our **liquor, convenience, and retail **verticals.
The DoorDash Enterprise team is responsible for the strategic vision, acquisition, and development of the largest businesses in Australia. Given the scale of our key partners, this role is critical to DoorDash’s growth and success in every market in which we operate.
As an Enterprise Partnership Manager, you’ll deeply understand our top merchants needs and develop and deliver an operational game plan to achieve our joint business objectives. You will manage the strategy to drive growth and work cross-functionally with marketing, analytics, operations and product to propel our business forward.
You’re excited about this opportunity because you will
- **Build direct relationships **with key stakeholders across our top merchants, ensuring we deliver a best in class partnership and deeply understand their business needs
- Oversee partner specific opportunities to deliver operational excellence, such as point of sale integrations, customized reporting and menu optimisation
- **Use data and insights **to understand how customers are engaging with your merchants and how best to grow their business and enhance customer experience
- **Project manage **exciting large-scale merchant launches and other initiatives and oversee their operational success
- Lead the strategic vision to engage partners in growth strategy conversations, such as expanding stores and growing selection Develop co-marketing plans that drive key business objectives and mutually beneficial results
- Work cross-functionally and serve as the liaison between our partners and DoorDash teams
We're excited about you because…
- You have 5+ years’ experience in account management, management consulting, project management, client success, and/or sales management
- You have an analytical ability to review performance data and extract learnings and trends (experience in Google Sheets, Excel, and SQL are required)
- You are an owner and you have proven success driving cross-functional projects forward
- You have exceptional communication and interpersonal skills
- You are inquisitive, always seeking to understand what opportunities are on the horizon and plan accordingl
Why You'll Love Working at DoorDash...
- We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
- We are strategic - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
- We are customer obsessed - We are committed to our clients and connected through our vision of "Delivering Good"
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
- We offer great compensation packages and comprehensive health benefits
- You will be proud to say that you work for DoorDash and will know that the work you do brings joy to our clients every day
What you'll be responsible for
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Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
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Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
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Sales Team Enablement
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
Skills you'll need
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
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Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
Whether you’re signing on new Merchants or focused on Consumers, prepare for rapid growth and help us deliver excellence around the world.
The Sales Team is viewed as the heart and soul of DoorDash. On this team you'll own your part in our contribution to local economies and help DoorDash help top restaurants around the country grow and thrive. We operate with a high level of energy, supporting our partners and each other in our constant quest to deliver excellent service while fighting for more Merchants as we grow.